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Have Questions

How do I join?

Joining is easy! Just click the Create An Account button to get started. Once you're registered, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!

Is it free to join? Does it cost anything to begin earning points?

Sign up is 100% free. Make sure to visit the 'Earn' section to start earning points.

How do I check my points balance?

Your up-to-date points balance is always displayed on the top of this page.

Who is eligible to join?

Any customer or potential customer on natalist.com is eligible to join. Please note that we currently only ship in the US.

How can I earn points?

Visit the 'Earn’ section of this page to view and take part in our current opportunities. Make sure to check back often, as we're adding great new ways for you to earn points all the time!

How long will it take for points to post to my account?

You should receive points in your account instantly once you complete a promotion!

Can I get benefits without making a purchase?

Yes, you can earn points by referring a friend who then makes a purchase of at least $5 using your referral link, following us on Instagram, writing a review, or simply signing up!

How do I refer friends to earn points?

Head to ‘Refer a Friend’ on this page.

How do I know how many points I have?

Your up-to-date points balance is always displayed on the top of this page.

Are there limitations on the number of purchases or activities eligible for points?

We reserve the right to place limits on the number of purchases or activities that are eligible for points, in any given time period or for the duration of the program, and/or any combination thereof.

What can I redeem my points for?

Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just visit the 'Redeem' section to view all of our reward options.

How do I redeem my points?

Simply visit the 'Redeem' section to view all of our great reward options and click to redeem your reward.

How do I check my points balance?

Your up-to-date points balance is always displayed on the top of this page.

What happens to my points if I return something?

If you return a purchase, those points will be deducted from your rewards account.

Can I redeem points from in-store purchases?

Nope. Points can only be earned from purchases made on natalist.com.

Can I redeem points for purchases made outside of Natalist.com?

Nope. Points can only be earned from purchases made on natalist.com

Do my points expire?

Nope! Your points will never expire.

Do my points have any cash value?

No.

What are the benefits?

Check out the ‘Redeem’ section for all the benefits!

Can I transfer points to someone else?

We do not allow points to be transferred. Instead, you can refer your friends to sign up for the program so they can start earning points on their own!

Can program benefits ever change?

We reserve the right to change without notice program benefits, how you earn points, and how we evaluate and reward your eligible purchases and/or other program activity.

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Have questions about your order or products? For the speediest answer, check out our FAQ section. Need something else? Come find us below.

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